Terms & Conditions
SPECIFIC TERMS AND CONDITIONS FOR COACHING SESSIONS
A session may be carried out in person or via Skype at a mutually agreed time and place throughout the duration of the period agreed. You, the client and I, the coach must be on time for the sessions whether they take place in person or via Skype.
In order for you to get the best results from coaching, we discuss the appropriate number of sessions for you. Typically clients book an initial term of six sessions, ideally arranged at regular intervals. Additional sessions can be agreed after this term, either by way of a series or as individual sessions.
Coaching is in no way to be construed as psychological counselling or therapy.
The results from the sessions are dependent on your actions. You enter coaching with the full understanding that you are wholly responsible for creating your own results.
Successful Women Ltd: Terms and Conditions
Any booking for a coaching session, workshop, programme or series of sessions, made by you with us following your receipt of these terms and conditions will be deemed your acceptance of these terms and conditions. Services are supplied by Successful Women Ltd whose registered address is Acacia, Bradford Peverell, Dorchester, DT2 9SG, subject to the following express terms and conditions (“the Terms”). In these Terms, “we”/”us”/”our” means Gill Donnell and “you”/”your”/”yours” means you, the client. The Terms shall not be varied in any way whatsoever unless agreed in advance in writing between the parties.
“Fee” means the sum payable by you to us for the services provided. ”Services” means such services (including but not limited to individual one-to-one sessions, group programmes, workshops, and telephone or Skype sessions) as requested by you. ”Session” means a coaching or mentoring session.
1.1 We agree to supply the Services to you and you agree to pay the Fee for the same subject to these Terms.
1.2 The exact date and time of our supply of the Services and of the amount of the Fee shall be agreed in advance between the parties and shall be notified to you by us either by telephone or by email.
1.3 No variation to these Terms shall be binding unless agreed in writing and signed by both parties.
2. Our commitment
2.1 We shall endeavour to provide the Services in accordance with these Terms.
2.2 In the event that we cancel the Services or a Session, as applicable, for any reason, we shall offer you a new date for the Services or the Session and no additional Fee shall be payable by you. If such date is not reasonably acceptable to you we will refund the Fee in the event that you have already paid the same.
3 Your commitment
3.1 You shall: (i) co-operate with us as reasonably necessary in order to enable us to provide the Services;
and (ii) notify us of if you have any special requirements relating to the Services prior to us providing the Services.
4.1 For private sessions and open programmes payment of the Fee by you to us shall be by PayPal, cash or by BACS on a date agreed prior to the first session, workshop or programme. For corporate programmes fees will be due within 30 days of delivery.
4.2 Payment of all sums shall be made in pounds sterling in accordance with the invoice supplied.
4.3 You understand and agree that, in the event that if you fail to comply with this, we reserve the right to: (i) charge interest on any late payment in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, on the amount unpaid at the rate of 8% per annum above the Bank of England base rate from time to time, from (and including) the date on which payment was due until( and excluding) the date on which payment in full is made; and (ii) claim compensation for any reasonable debt recovery costs incurred by us from you should any action be undertaken to obtain settlement of the account.
5.1 In the event that you notify us that you wish to cancel or postpone the Services or the Session prior to the time of commencement of the same, you shall do so 48 hours or more in advance of the next scheduled Session. If you notify us less than 48 hours in advance of the next scheduled Session, and you have already paid for the same, the Fee is not refundable. 5.2 In the event that you notify us that you wish to cancel or postpone the Services or the Session, you acknowledge and agree that we cannot guarantee to reschedule the same for your preferred date and time. 5.3 Cancellation by a delegate for a Programme within 7 days or non-attendance at a course may result in full payment being required. 5.4 All discounts for multi-date programmes are given on the understanding that the full amount is paid prior to the start of a programme, unless agreed in writing beforehand. If the full payment is not received prior to the start of the programme, we reserve the right to revoke part or all of the discount at our discretion.
6 Limitation of liability
6.1 We shall not be liable to you (excluding for personal injury or death, fraud, or wilful default) for any loss or damage (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, and whether in tort (including without limitation negligence, contract or otherwise) that may result in connection with the Services.
6.2 Subject to Clause 6.1, our liability to you shall at all times be limited to the amount paid, if any, by you for the Services.
All notices to be given under these Terms will be by telephone or in email.
Any notice given by telephone shall be deemed served immediately, and if by email shall be deemed served when sent.
8. Entire agreement
These Terms together with our booking confirmation constitute the entire agreement between the parties and shall exclude of any other agreement, or understanding of any kind, whether oral or written, relating to the Services.
9. Governing law and jurisdiction
These Terms shall be governed by and construed in accordance with English law and the parties hereby agree to submit to the exclusive jurisdiction of the English courts.